Coronavirus (COVID-19) Advice & Information for Patients

Last updated: 07 September 2021

As the issues associated with coronavirus (COVID-19) continue, our number one priority at the Rutherford is the health and safety of our patients, colleagues and partners. We are committed to following all Department of Health guidance and ensuring the strict code of hygiene and other appropriate measures are in place in our Rutherford Diagnostics Centres. Furthermore, it is becoming increasingly evident that despite being doubly vaccinated, you can still be infected by the virus, experience symptoms and/or pass it onto others.

Support and advice for stopping coronavirus (COVID-19) spread

Anyone entering a Rutherford Diagnostics Centres is screened on entry to the facility, with temperatures and any current symptoms checked by our dedicated teams, all visitors are also given a face mask to wear during their visit.

In addition, two-metre social distancing is reinforced for all whilst at a Rutherford Diagnostics Centre.

During treatment and scans, when this cannot be maintained, all treatment staff will wear the appropriate personal protective equipment (PPE).

We would like to encourage all Rutherford patients and families to visit the NHS England website for the most recent advice regarding coronavirus (COVID-19).

Key symptoms of coronavirus (COVID-19) to be aware of

The main symptoms of coronavirus (COVID-19) are:

  • the primary symptom is a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal
  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

Most people with symptoms have at least 1 of these.

About 1 in 3 people with coronavirus (COVID-19) do not have symptoms but can still infect others. This is why everyone is advised to get tested regularly. Find out more about symptoms here.

Contact your relevant Rutherford Diagnostics Centre if you need advice regarding your treatment or scan in relation to coronavirus (COVID-19). Call your relevant centre or get in touch.

Steps we have taken

Rutherford Health will continue to ensure we navigate these challenging circumstances with everyone’s health and well-being in mind and we have taken the following steps to create a safe environment in all our centres.

We have taken the below measures:

  • Enhancing the frequency of deep cleaning and handwashing.
  • Adding more hand cleaning/sanitiser points that we ask patients to use.
  • Ensuring that all our team members are following appropriate protocols to protect the health of our team and patients.
  • Regulating the numbers of staff in centres –we would encourage patients to minimise the number of people they bring with them.
  • Relatives are asked to wait in their cars unless it is identified that they need to accompany the patient, this is to reduce the number of people in our centres at any one time.
  • Managing appointment/treatment times to minimise risk and contact between patients. This may mean that individual appointments could be changed to quieter times in the evening.
  • Monitoring the situation daily and updating procedures to ensure we can complete treatments for each patient. This may mean that we might have to move patients to another centre if the situation requires.
  • Ongoing monitoring of cleaning practices – patients will be asked to ensure they follow the guidance and instruction in all our centres.
  • Keeping patients informed of the situation in our centres and regarding their treatments as the situation continues.
  • Continuing to work with local partners to ensure services and emergency support is maintained in the centres.
  • Maintaining operational capacity, and supporting the NHS as the situation continues.

What we can do to support patients:

  • Continue to provide patient support services as required.
  • If patients are elderly or have contraindications, or are generally concerned about proximity to others, we will make appropriate arrangements if sitting in our main waiting area is not a preferred option.

Guidelines:

We will be following updated guidance on a daily basis and will continue to develop our working practices as appropriate.

We would like to encourage all Rutherford patients and families to visit the NHS England website for the most recent advice regarding coronavirus (COVID-19).

Working with the NHS

Rutherford Health, which operates the Rutherford Diagnostics Centres, is in regular contact with the NHS and the Independent Healthcare Providers Network, and is on hand to support the NHS as it continues to manage coronavirus (COVID-19) for NHS patients.

Further information

Rutherford Health and the Rutherford Diagnostics Centres will continue to monitor and provide guidance and regular updates for patients, and would like to encourage all Rutherford patients and families to visit the following sources of information for the most recent advice regarding coronavirus (COVID-19):

  • NHS England – for the most recent advice regarding coronavirus (COVID-19)
  • World Health Organisation -for the latest information on travel updates and situation reports
  • UK Government – for wider updates and information from the Department of Health

If you require any further information about coronavirus (COVID-19) in relation to your treatment or scan, please call your relevant centre and speak to a member of our team:

Rutherford Diagnostic Centre Somerset – Taunton: 01823 589 348